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Privacy Policy

Privacy Policy (Personal Information Protection Policy)
SOLABASE (hereinafter referred to as "the Company") has established the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this Site").

1. Definition of Personal Information "Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and means information relating to a living individual that can identify a specific individual through names, dates of birth, addresses, telephone numbers, contact information, and other descriptions contained in the information (including information that includes personal identification codes).

2. How Personal Information is Collected This service may collect the following personal information when users register for the service or use inquiry forms, reservation forms, etc.
Name, address, phone number, email address • Service usage history, payment information • Other information that can identify a specific individual

3. Purpose of Use of Personal Information The purposes for which this business collects and uses personal information are as follows:
- To provide and operate the services of this business - To respond to inquiries from users (including verifying their identity)
- To inform users about new features, updates, campaigns, etc. for the services they are using. - To contact users as needed for maintenance, important announcements, etc. - To prevent the identification of users who violate the terms of service or who attempt to use the service for fraudulent or improper purposes. - To allow users to view, change, delete their registration information and view their usage status.

4. Provision of Personal Information to Third Parties This business will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases.
- When required by law.
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.
- When it is necessary to cooperate with a national or local government agency or an entity entrusted by them in carrying out duties prescribed by law.

5. Disclosure, Correction, and Deletion of Personal Information If a user believes that their personal information held by this business is inaccurate, they may request the correction, addition, or deletion of their personal information in accordance with the procedures established by this business. If this business receives such a request from a user and determines that it is necessary to comply with the request, it will correct, add, or delete the personal information in question without delay.

6. About Cookies This website may use cookies to improve our services and enhance user convenience. Cookies are pieces of information stored in your browser when you browse a website, but they do not contain any personally identifiable information such as your name or email address. Users can disable cookies through their browser settings.

7. Contact Information For inquiries regarding this policy, please contact the following:

Operating company: SOLA Co., Ltd.
Address: 1663-1 Onobukuro, Kazo City, Saitama Prefecture 349-1202
Email address: contact@solabase.com

8. Changes to the Privacy Policy The contents of this policy may be changed without notice to users, except for matters stipulated otherwise in this policy or by law. Unless otherwise specified by our company, the revised privacy policy will take effect from the time it is posted on this website.

Enactment date: January 1, 2026

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