Free Flight Experience
夜明け前に集合し、クルーの一員として気球をともに準備する。
そして最高高度1000mまで、風にまかせて空を旅する。
約3時間の本格的な熱気球体験です。
It's 30 minutes before sunrise .
The meeting time varies from day to day, as it is timed to coincide with sunrise.
Please note that while the reservation system may display a time, this may differ from the actual meeting time.
[How to find out the time of sunrise]
Please check the sunrise time for Saitama Prefecture on your reservation date at the National Astronomical Observatory's Calendar Calculation Office.
The meeting time should be approximately 30 minutes prior to that.
https://eco.mtk.nao.ac.jp/koyomi/dni/dni11.html
Please note that the meeting time may be changed depending on the weather on the day.
Please be sure to check the final meeting time in the confirmation email (winbal.club@gmail.com) that will be sent to you the day before the event.SOLABASE 1663-1 Onobukuro, Kazo City, Saitama Prefecture
Free parking is available.
The cafe opens 30 minutes before the meeting time.
We offer complimentary drinks, so please relax and enjoy your time before the experience begins.
There are restrooms available.
[View on Google Maps]This plan has the following conditions in place to ensure you can enjoy your hot air balloon experience safely.
Participants must be between 6 and 70 years old.
*There is no age limit for the tethering experience (Balloon Workshop). *Children under 13 must be accompanied by a guardian. *Minors require parental consent.Furthermore, to ensure the safety of participants, the following individuals will not be allowed to participate.
• People with high blood pressure• Individuals with heart, spine, neck, or lower limb conditions
• Individuals with symptoms such as epilepsy or hyperventilation
• People under the influence of alcohol or drugs
• Individuals whose symptoms may worsen as a result of the experience.
・Pregnant women or those who may be pregnant
- Anyone whom the organizers deem unable to ensure safety on the day of the event
If you have any pre-existing medical conditions or health concerns, please indicate them in the comments section when applying.
We will provide guidance with safety in mind, after confirming and consulting with you in advance.
Additionally, for those weighing over 81kg, an overweight fee of 3,000 yen will be charged for every 10kg over the limit.
■ Flight experience fee: 42,900 yen per person (tax included)
[What's included in the price]• Hot air balloon free flight experience • Drinks and light refreshments • Flight certificate • Insurance • Transportation to and from the location • Photo taken from the ground
■ Overweight Fees: For those weighing over 81kg, a fee of 3,000 yen will be charged for every 10kg increase.
81-90kg 3,000 yen
91-100kg 6,000 yen
101-110kg 9,000 yen
■ Payment Methods
Prepayment by credit card
■ Payment Process
1. Make a provisional reservation for your desired date from the reservation page.
2. Clicking the "Proceed to Reservation" button will take you to the payment page.
3. Please enter the required information and complete the payment.
Please note that if payment is not completed within 12 hours of making a provisional booking, it will be automatically canceled.
If you are not redirected to the payment page, please contact us by email at contact@solabase.com.[Clothing]
During the hot air balloon experience, you will participate as a member of the crew, from assembling the balloon to taking it down.
The landing and takeoff area is overgrown with weeds, so your clothes and shoes will get dirty with morning dew, mud, and burner soot.
Please come dressed in clothing suitable for hiking and other outdoor activities.
We recommend wearing waterproof shoes.
Because the grass is wet with morning dew, regular sneakers may get soaked through.
■ Clothing to avoid: ・White clothing (stains are very noticeable)
• Skirts and dresses (they can restrict movement when getting in and out of vehicles or during work).
- Sandals, heels (Please wear shoes that secure your heel and cover your entire foot.)For safety reasons, we reserve the right to refuse boarding to passengers wearing inappropriate attire.
■ Points to note for each season
Autumn/Winter
Temperatures can drop below freezing in the early morning. Please come prepared with warm clothing such as a down jacket, gloves, and a knit hat.Spring/Summer
If you are coming in short sleeves and shorts, please bring an outer layer or inner layer (arm covers are also acceptable). To protect yourself from insect bites from mosquitoes and horseflies, and from rashes caused by plants such as poison ivy, it is safest to wear clothing that minimizes skin exposure.■ Regarding the temperature at high altitude: It is almost the same as on the ground. Since we are not going to high altitudes like airplanes,
No special winter clothing is necessary. Please dress according to the temperature at ground level.
[What to bring]■ Work gloves (such as cotton work gloves)
You will be handling ropes when assembling and dismantling the hot air balloon. Please be sure to bring a rope to prevent injuries during the work. If you forget, ropes are available for purchase on-site for 100 yen per set.■ Change of shoes and socks: They may get wet from morning dew or dirty with mud, so please bring them if needed.
Changing rooms are also available.■ Regarding luggage during boarding: You may only bring a small bag that leaves both hands free. Smartphones and cameras are permitted.
If you attach a strap to your smartphone or camera, you won't have to worry about dropping it.
You can enjoy taking photos with peace of mind.Always keep valuables such as your wallet and keys in a zippered pocket or bag.
If you drop it during the experience, it will get lost in the grass and be extremely difficult to find.
━━━━━━━━━━━━━━━━━━━
From booking to the day of the event
━━━━━━━━━━━━━━━━━━━[1. Reservations and Payment]
Your reservation will be confirmed upon payment within 12 hours of booking.[2. Boarding Pledge]
Please complete this at least three days before your experience.
You can check and respond via the link in the email we send you after your reservation is complete.
If you do not agree to these terms, we may refuse your boarding.
▸Please review the terms of the agreement in advance (PDF)[3. Notification of Implementation Decision]
The final decision on whether to proceed will be made around 12-13:00 the day before, and you will be notified by email (winbal.club@gmail.com).* Please configure your email settings in advance to allow emails from winbal.club@gmail.com.
Please be sure to check the meeting time, meeting place, dress code, and required items in this email.
The meeting time varies depending on the day.
━━━━━━━━━━━━━━━━━━━
On the day of the experience (approximately 3 hours)
━━━━━━━━━━━━━━━━━━━[Gathering and Orientation]
Please gather in the cafe space at SOLABASE.
Once preparations are complete, the crew will conduct an orientation.* You will not be able to use the restroom during the experience. Please use the facilities at SOLABASE beforehand.
[Travel and Preparation]
We will travel to the takeoff site, and upon arrival, we will assemble the balloon together.
Spread out the balloon portion and inflate it using a blower and burner.
[Flight]
Enjoy a 30-45 minute aerial stroll. Drinks and light refreshments are available while you're in the air.
[Landing and Recovery]
After landing, everyone will help deflate and put away the balloon.
It's a bit of hard work, but it's a sight you don't get to experience very often.
【ceremony】
Once all the equipment has been collected, we'll toast with real champagne, in keeping with the tradition of hot air ballooning.There will also be a small ceremony, so please look forward to it.
After the ceremony, you will return to the meeting place, and the experience will conclude.
■ Action camera rental: 4,900 yen (first 2 people)
We will lend you an action camera capable of 4K and 360-degree shooting during your experience.
You are free to take photos yourself, and we will send you the unedited data by email within two days of your experience.* In the event of malfunction or damage caused by customer use, you may be responsible for the repair costs.
Shooting sample
■ Drone photography: 14,900 yen (first come, first served, 1 unit available)
The staff will film the preparation process as well as the flight itself.
You'll have a lasting memory of your loved one floating in the sky, a photo you wouldn't be able to take yourself.
We will send you the unedited data by email within two days of your experience.
* Due to drone flight restrictions, filming during flight will be limited to approximately 5-10 minutes from takeoff. This may vary depending on wind conditions.* Audio recording is not permitted.
▸See sample photos (Instagram)Conditions vary depending on how you made your reservation.
■ Reservations can be made through the SOLABASE official website.- Cancellation due to weather: No refunds (rebooking is possible multiple times within one year)
- Customer-initiated changes: No refunds. - Date and number of participants changes: Possible up to 3 days in advance / No additional charge.
■ Reservations made through partner booking sites (Activity Japan, Asoview, Jalan)- Cancellation due to weather: Full refund - Cancellation due to customer's reasons: No refund - Change of date or number of participants: Possible up to 3 days in advance / Additional charges may apply
■ Regarding reservations made through the official website (details)
Exceptional refunds: Full refunds will only be issued if the event is canceled due to weather four times in a row within a year.
• Re-booking validity period: One year from the date of the initial scheduled experience. After one year, the right will expire and no refunds will be given.
■ Changes to the schedule and number of participantsPlease contact us by email (winbal.club@gmail.com) at least three days before your scheduled experience date. Changes cannot be accepted after three days prior to the scheduled date, and a 100% cancellation fee will apply.
■ Matters common to bothIf the event is canceled after you have met at the designated location, we will not be able to compensate you for travel or accommodation expenses.
If rail or air travel becomes free of charge on the day of or the day before departure due to a natural disaster, or if you are unable to reach your destination due to the closure of expressways or major national roads, the cancellation fee will be waived.
■ Criteria for determining whether to proceed and whether to cancelThe final decision will be made around 12-13:00 the day before and will be sent via email (winbal.club@gmail.com). If you require an earlier decision, please contact us by email in advance.
The event will be canceled for safety reasons in case of rain, snow, fog, or strong winds exceeding 3 m/s.
